Products

Travel Account

1. Introduction
2. Benefits
3. Operating Mechanism
4. Joining Requirements
5. Billing & Settlement
6. Online Statement
7. Global Vision
8. Special Promotions
9. Customer Service Request

Introduction

This is a cardless, centrally billed account that allows charging an organization's airline ticketing expenses through a designated travel agency. This account is the best way to manage air spending because it produces tangible bottom-line benefits to the organization while providing the most comprehensive traveler benefits in the industry. This account provides consolidated expense information which maximizes control over travel policy and reduces administrative activities.

Benefits

• Enjoy free credit up to 60 days improves cash flow at no extra cost
• More effective accounting and reconciliation procedures
• More efficient travel arrangements and control travel ticketing
• Detailed Master/Sub-Account Statements
• Free Medical Insurance coverage
  - Flight Delay
  - Baggage Delay
  - Baggage Loss
  - Travel Accident
  - Personal Liability
• Free enrolment.
• No annual fees
• Global Vision internet based software to download MIS at anytime http://dinersclubgv.com

Operating Mechanism

1. Company sends Travel Order to Travel Agent.
2. Travel Agent sends air tickets to Company.
3. Travel Agent sends Charge Slips (UCCF) to Airline(s).
4. Airline(s) forward UCCF to Diners Club and receive settlement.
5. Diners Club bill Company.
6. Company sends cheque to Diners Club.

Joining Requirements

To apply, minimum following documents should be submitted:
1. Diners Club Corporate Card Application & Agreement (Click to contact)
2. Copy of Financial Statements for the last two years.
3. Copy of Commercial Registration.

Billing & Settlement

• Consolidated Statement
• MIS - comprehensive management reports benefit all levels and diverse needs of senior executives
• Travel Policy Compliance
• Settlement Options are:
  - Direct Debit Corporate Bank Account
  - Payment to a Diners Club Office
  - Check Payment
  - Bank Transfer
  - Collection from Corporate offices

Online Statements

Under Construction

Global Vision

Global Vision is an internet based MIS reporting tool. This application comprises of four functional areas:

The combined functionality of these areas offers flexibility for our corporate clients to generate MIS that is meaningful and comprehensive.
Following benefits of Global Vision to Diners Club's Corporate clients:

1. Quick access to consolidated multinational data
2. Forecasting and budgeting information
3. Multi-level reporting
4. Easy-to-use report templates and builders
5. Multiple file formats including HTML, Excel and PDF
6. Encrypted data for security

In order to access this tool, please contact Diners Club Customer Relations Manager on 800-244-0244 to arrange registration.

If you have access, please visit: www.dinersclubgv.com

Special Promotions

• Luggage Express and Diners Club give you luggage-free, street-free travel
• Al Hoothy makes a special offer of 35% of Diners Club card members
• Sharm El Shiek Resort welcomes Diners Club card members with a 25% off
• 30% off A La Carte Zing's complete meals featuring Omaha Steak!
• Courier your personal documents through UPS and get 20% off with your Diners card

Customer Service Request

Diners Club International Customer Service levels are seldom compromised and unparalleled to other cards. Card members and merchants alike could reach any Diners Club Customer Service point at any time and be assured of a swift handling.

Diners Club Saudi Arabia manages a round-the-clock Customer Service centre with experienced staff members.

The dedicated Customer Service Toll Free no. being 800-244-0244.

A cardmember may submit any of the following customer service queries (Click here for Customer Service Request Forms):

1. Status of Card Application
2. Additional Card application
3. Lost/Stolen Card Report
4. Suggest a New Merchant
5. Card Replacement Request
6. Address Change
7. Request for Statement
8. Request for Charge Copy
9. Disputing a charge
10. Club Rewards Redemption Form
11. Comments & Suggestions
12. Insurance Claim Forms (Click here for Insurance Claim Forms)
    1. Travel Accident Insurance Claim
    2. Flight Delay Claim
    3. Baggage Delay Claim
    4. Baggage Loss Claim
    5. Medical & Emergency Travel Expenses Claim
    6. Personal Liability
       
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